@article{47680,
      author = {Blankley, Kristen M., and Pytlikzillig, Lisa M., and  Bartz, Logen M., and Votruba,  Ashley M.,},
      url = {http://tind.wipo.int/record/47680},
      title = {Never Assume What Your Clients Know About Mediation and  Arbitration},
      recid = {47680},
      pages = {1 online resource},
}