TY - GEN T1 - The Power of Apology and Forgiveness: Apology at Work AU - Creo, Robert Angelo, JF - Alternatives to the High Cost of Litigation VL - Issue 1, Pages 7-10. LA - eng ID - 47660 KW - Apologizing KW - Dispute resolution (Law) KW - iPhone (smartphone) KW - Warranty TI - The Power of Apology and Forgiveness: Apology at Work LK - https://doi.org/10.1002/alt.21981 UR - https://doi.org/10.1002/alt.21981 ER -