@article{25148,
      note = {"First published 2003 by Transaction Publishers."-- Title  page verso.},
      author = {Gray, Andrew., and Mayne, John. and Gray, Andrew, and  Jenkins, William Ieuan, and Leeuw, Frans L.},
      url = {http://tind.wipo.int/record/25148},
      title = {Collaboration in public services : the challenge for  evaluation /},
      abstract = {"The International Group for Policy and Program Evaluation  (INTEVAL) serves as a forum for scholars and practitioners  of public policy to discuss ideas and developments as a  community dedicated to enhancing the contribution of  evaluation to government. From the group's studies has  emerged a concern with the impact of public management  reforms. Collaboration in Public Services examines  collaboration in the delivery of public policies and  identifies the challenges for policy and program  evaluation.Written by a mix of academics, program managers,  evaluators, and auditors, this volume explores the forms  and challenges of collaboration in different national  contexts. Chapter 1 introduces the notion and  manifestations of collaboration and discusses emerging  issues. Chapter 2 examines partnerships and networks of  public service delivery. Chapter 3, drawing on Dutch and  British data, reveals the QUANGO as both a collaborative  end and means. Chapter 4 analyzes Israel's push to enhance  collaboration with voluntary organizations. Chapter 5  examines the Canadian and Danish experiences.Chapter 6  suggests that the creation of markets to improve quality  has not been totally successful at least in Nordic  countries. Chapter 7 suggests that traditional service  values such as trust and parliamentary accountability are  challenged by the complexity of collaboration, but, using  illustrations from Canada and other OECD countries, argues  that results-based governance can increase trust,  flexibility, and empowerment. Chapter 8 demonstrates from  Dutch and Canadian experiences that auditor responses to  collaborative delivery tend to overlook traditional roles  as guardians of accountability on behalf of parliaments.  Chapter 9 deliberates the efficacy of programs involving  multiple partners. Chapter 10 discusses the lessons and  challenges of evaluation and collaborative  government."--Provided by publisher.},
      recid = {25148},
      pages = {xi, 251 pages ;},
}