TY  - GEN
N2  - This step-by-step guide takes the mystery out of customer service and outlines how to provide the best quality service possible. Executives, managers, and all other staff members will benefit from the surefire steps on getting through the everyday challenge of keeping clients and customers satisfied. Includes how to deal with angry customers, how to train staff to be more aware of customer service issues, and more.
AB  - This step-by-step guide takes the mystery out of customer service and outlines how to provide the best quality service possible. Executives, managers, and all other staff members will benefit from the surefire steps on getting through the everyday challenge of keeping clients and customers satisfied. Includes how to deal with angry customers, how to train staff to be more aware of customer service issues, and more.
T1  - Customer service for dummies /
AU  - Bailey, Keith,
AU  - Bailey, Keit.
AU  - Leland, Karen.
CN  - HF5415.5
ID  - 23046
KW  - Customer relations.
KW  - Customer services.
KW  - CUSTOMER SERVICE : GUIDE
KW  - GENERAL WORKS : MISCELLANEOUS
KW  - DUMMIES : CUSTOMER SERVICE
SN  - 1568843917
TI  - Customer service for dummies /
ER  -