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Inside teams : how 20 world-class organizations are winning through teamwork / Richard S. Wellins, William C. Byham, George R. Dixon.
1994
A 9 WEL.I
Available at WIPO Library
Items
Details
Title
Inside teams : how 20 world-class organizations are winning through teamwork / Richard S. Wellins, William C. Byham, George R. Dixon.
Description
xxii, 366 pages ; 24 cm.
ISBN
1555425747
9781555425746
9781555425746
Alternate Call Number
A 9 WEL.I
Note
Contents : Part 1. Start-up and early stages : 1. Focusing on the patient to meet the challenges of health care reform; 2. The evolving role of leadership in creating flexible, productive teams; 3. Keeping in step with a rapidly changing market; 4. Building teams from the ground up by developing new team skills; 5. Streamlining business processes to stay competitive; 6. Making a commitment to involve everyone in the change; 7. Using teamwork to redesign core processes; 8. Driving reengineering through empowered teams; Part 2. Experienced and maturing stages : 9. Teams in fas-forward : building commitment quickly; 10. Gaining business focus through mini-enterprise units; 11. The plant start-up that became the model for high-performance teams; 12. Making teams work in union and nonunion facilities; 13. Project-based teams : creating flexibility and focus in a matrix environment; 14. Achieving customer satisfaction by managing the whole business with teams; 15. Using total quality management as the foundation for teams; 16. How empowered teams helped win the Malcolm Baldridge award; 17. The Baldridge and beyond : sustaining systemwide reengineering and empowerment; 18. The language of teams can be spoken anywhere; 19. Aligning systems to keep teams on the high-performance track; 20. Leading teams : transforming managers into coaches; 3. Lessons learned : 21. Taking a deeper look inside teams : a summary of best practices; 22. The future of teams : predictions about the journey toward empowerment;.
Bibliography, etc. Note
Includes bibliographical references (page 346) and index.
Formatted Contents Note
Introduction : A guide to benchmarking world-class work teams
Focusing on the patient to meet the challenges of health care reform : Cape Coral Hospital, Cape Coral, Florida
The evolving role of leadership in creating flexible, productive teams : Development Dimensions International, Canonsburg, Pennsylvania
Keeping in step with a rapidly changing market : K Shoes, Ltd., Cumbria, United Kingdom
Building teams from the ground up by developing new team skills : Miller Brewing Company, Trenton, Ohio
Streamlining business processes to stay competitive : Mine Safety Applicances Company, Murrysville, Pennsylvania
Making a commitment to involve everyone in the change : Pfizer, Inc., Terre Haute, Indiana
Using teamwork to redesign core processes : Sterling Winthrop, Ltd., Sydney, Australia
Driving reengineering through empowered teams : UCAR Carbon, Clarkesville, Tennessee
Teams in fast-forward : building commitment quickly : Ampex Systems, Colorado Springs, Colorado
Gaining business focus through mini-enterprise units : Bord na Mona
Peat Energy Division, Leaberg, County Offaly, Ireland.
Focusing on the patient to meet the challenges of health care reform : Cape Coral Hospital, Cape Coral, Florida
The evolving role of leadership in creating flexible, productive teams : Development Dimensions International, Canonsburg, Pennsylvania
Keeping in step with a rapidly changing market : K Shoes, Ltd., Cumbria, United Kingdom
Building teams from the ground up by developing new team skills : Miller Brewing Company, Trenton, Ohio
Streamlining business processes to stay competitive : Mine Safety Applicances Company, Murrysville, Pennsylvania
Making a commitment to involve everyone in the change : Pfizer, Inc., Terre Haute, Indiana
Using teamwork to redesign core processes : Sterling Winthrop, Ltd., Sydney, Australia
Driving reengineering through empowered teams : UCAR Carbon, Clarkesville, Tennessee
Teams in fast-forward : building commitment quickly : Ampex Systems, Colorado Springs, Colorado
Gaining business focus through mini-enterprise units : Bord na Mona
Peat Energy Division, Leaberg, County Offaly, Ireland.
Series
Series
Jossey-Bass management series.
Published
San Francisco, Calif. : Jossey-Bass, c1994.
Language
English
Record Appears in
all