@article{22358,
      note = {Contents : 1. New ways of thinking about tomorrow; 2. New  perspectives shape new futures; 3. Setting the stage for a  rapid redesign; 4. Rapid redesign : clarifying purpose,  philosophy, and mission; 5. Rapid redesign : finding  strengths and weaknesses in core business processes; 6.  Rapid redesign : mapping and analyzing social processes; 7.  Rapid redesign : radically redesigning the organization; 8.  Rapid redesign : implementation and continuous renewal; 9.  Redistributing responsibilities in the redesigned  organization; 10. Managing organizations in an age of  paradox;.},
      author = {Cotter, John J., and Cotter, John J.},
      url = {http://tind.wipo.int/record/22358},
      title = {The 20% solution : using Rapid Redesign to create  tomorrow's organizations today /},
      recid = {22358},
      pages = {xxv, 230 pages :},
}