TY - GEN T1 - Feedback toolkit :16 tools for better communication in the workplace / AU - Maurer, Rick., CN - HF5549.5.C6 N1 - Contents : Part 1. Using the toolkit : About feedback; When feedback works; What gets in the way; General guidelines; Applying the guidelines; Part 2. Tools for giving feedback : 1. Learning from mistakes; 2. A "What are we doing?" meeting; 3. An expectations exchange; 4. Project debriefing; 5. Management by wandering aroung; 6. Positive feedback for teams; 7. The performance appraisal; 8. Acid bath feedback; Part 3. Tools for receiving feedback : 9. Preparing to receive feedback; 10. Guidelines for receiving feedback; 11. Don't forget SARA; 12. Feedback from staff; 13. Feedback from your boss; 14. Feedback from peers; 15. Feedback from a coach; 16. Feddback from questionnaires;. ID - 22351 KW - Feedback (Psychology) KW - GENERAL WORKS : MISCELLANEOUS : COMMUNICATION IN THE WORKPLACE SN - 1563270560 TI - Feedback toolkit :16 tools for better communication in the workplace / ER -