Competing in the third wave : the ten key management issues of the information age / Jeremy Hope, Tony Hope.

vii, 253 pages : illustrations ; 24 cm

0875848079
9780875848075 alk. paper
0585307032 electronic book
9780585307039 electronic book

A 9 HOP.C

Presents and provides solutions for the top ten issues facing managers suffering from "overchoice, an inevitable condition of the information age."--Jacket.

Contents : The challenge : managing in the third wave : 1. Strategy : persue renewal, not retrenchment; 2. Customer value : match competencies to customers; 3. Knowledge management : leverage knowledge for competitive advantage; 4. Business organization : organize around networks and processes; 5. Market focus : find and keep strategic, profitable, and loyal customers; 6. Management accounting : manage the business, not the numbers; 7. Measurement and control : strike a new balance between control and empowerment; 8. Shareholder value : measure the new source of wealth creation : intellectual assets; 9. Productivity : encourage and reward value-creating work; 10. Transformation : adopt the third wave model;.
Eks. 2: 4. printing 2000.

Includes bibliographical references (pages 227-239) and index.

Boston, Mass. : Harvard Business School Press, c1997.

English