@article{22350,
      recid = {22350},
      author = {Hope, Jeremy, and Hope, Anthony,},
      title = {Competing in the third wave : the ten key management  issues of the information age /},
      pages = {vii, 253 pages :},
      note = {Contents : The challenge : managing in the third wave : 1.  Strategy : persue renewal, not retrenchment; 2. Customer  value : match competencies to customers; 3. Knowledge  management : leverage knowledge for competitive advantage;  4. Business organization : organize around networks and  processes; 5. Market focus : find and keep strategic,  profitable, and loyal customers; 6. Management accounting :  manage the business, not the numbers; 7. Measurement and  control : strike a new balance between control and  empowerment; 8. Shareholder value : measure the new source  of wealth creation : intellectual assets; 9. Productivity :  encourage and reward value-creating work; 10.  Transformation : adopt the third wave model;.},
      abstract = {Presents and provides solutions for the top ten issues  facing managers suffering from "overchoice, an inevitable  condition of the information age."--Jacket.},
      url = {http://tind.wipo.int/record/22350},
}