Introduction : Robert Badinter, President, Court of Conciliation and Arbitration of the Organization for Security and Cooperation in Europe (OSCE), Paris; Part 1. Mediation as a dispute-resolution procedure : GOLDBERG, Stephen B. The dynamic of mediation : is creative genius the key to successful mediation? PLANT, David W. Some aspects of mediating intellectual property disputes; MACKIE, Karl. The use of commercial mediation in Europe; GURRY, Francis. Confidentiality in mediation; AL-HEJAILAN, Salah. Mediation as a means for amicable settlement of disputes in Arab countries; KEMICHA, Fathi. The approach to mediation in the Arab world; HOUZHI, Tang. The use of conciliation in arbitration; Part 2. The role of the mediator : SHAW, Margaret. The selection of the mediator; GOLDBERG, Stephen. Round table : ethical obligations and responsabilities of the mediator and mediator immunity; Part 3. The role of counsel and client : FINKELSTEIN, William A. Getting the other side to the table; BONDY, Rupert. Presenting a case; Annexes : Annex 1. WIPO mediation rules; Annex 2. Recommended WIPO contract clauses and submission agreements;.