TY  - GEN
N2  - Subtitle: Designing Systems to Cut the Costs of Conflict. This book is intended for several audiences. One is people who handle disputes as part of their profession: lawyers, mediators, diplomats, judges, arbitrators, union representatives, personnel managers, ombudsmen, court administrators and family counselors. Another is those who, concerned by the cost of conflict in their organizations or relationships, want to design a better dispute resolution system. A similar audience consists of organizational consultants who may be called in to solve a problem as low productivity and a fourth audience is scholars, researchers, and students interested in alternative dispute resolution systems.
AB  - Subtitle: Designing Systems to Cut the Costs of Conflict. This book is intended for several audiences. One is people who handle disputes as part of their profession: lawyers, mediators, diplomats, judges, arbitrators, union representatives, personnel managers, ombudsmen, court administrators and family counselors. Another is those who, concerned by the cost of conflict in their organizations or relationships, want to design a better dispute resolution system. A similar audience consists of organizational consultants who may be called in to solve a problem as low productivity and a fourth audience is scholars, researchers, and students interested in alternative dispute resolution systems.
T1  - Getting disputes resolved :designing systems to cut the costs of conflict /
AU  - Ury, William,
AU  - Brett, Jeanne M.,
AU  - Goldberg, Stephen B.,
CN  - HD42
N1  - Price : US$ 116.85 in total Supplier : ClearingHouse, Cambridge, USA; Recd 04/04/95; invoice N° 95000733 of 24/03/95 received only as second reminder which was sent to Finance on 15/12/95 as "bon pour original"; Contents : Part 1. Understanding and designing dispute resolution systems : 1. Three approaches to resolving disputes : interests, rights and power; 2. Diagnosing the existing dispute resolution system; 3. Designing an effective dispute resolution system; 4. Making the system work : involving the disputing parties; Part 2. Building dispute systems : Cases from the coal industry : 5. Diagnosing an industry's problems : Wildcat strikes in the coal mines; 6. Designing a low-cost dispute system : intervention at a strike-ridden coal mine; 7. Cutting dispute costs for an industry : the grievance mediation program; 8. Conclusion : the promise of dispute systems design; Appendix : Model rules for grievance mediation in the coal industry (1980);.
ID  - 20681
KW  - Conflict management.
KW  - LAW AND ECONOMIC AND SOCIAL SCIENCES : DISPUTES SETTLEMENT
KW  - DISPUTE RESOLUTION : INTERNATIONAL LAW
SN  - 1880711036
TI  - Getting disputes resolved :designing systems to cut the costs of conflict /
ER  -