@article{20677,
      note = {Summary of Contents : 1. Overview : 1. Disputing  procedures; 2. Processes : 2. Negotiation; 3. Mediation; 4.  Arbitration; 5. Hybrid processes; 3. Dispute resolution in  the justice system : 6. Dispute resolution in the justice  system; 4. Selected applications : 7. Family disputes; 8.  Public disputes; 9. International disputes; 5. Planning :  10. Designing systems; 11. Institutionalization; 12.  Dispute resolution exercises; Appendix A. ABA standards for  lawyer mediators in family disputes; Appendix B. Colorado  council of mediation organizations, Code of professional  conduct; Appendix C. Dispute resolution clauses;.},
      author = {Goldberg, Stephen B., and Rogers, Nancy H. and Goldberg,  Stephen B. and Sander, Frank E. A,},
      url = {http://tind.wipo.int/record/20677},
      title = {Dispute resolution : negotiation, mediation, and other  processes /},
      recid = {20677},
      pages = {xxiv, 503 pages ;},
}