Opening addresses : Dr. Arpad Bogsch, Director General of WIPO; Mr. Robert Coulson, President, AAA, New York, USA; 1. COULSON, Robert. Arbitration and other forms of alternative dispute resolution : general overview; 2. The arbitrability of intellectual property disputes : PLANT, David. Arbitrability of intellectual property issues in the United States; BRINER, Robert. The arbitrability of intellectual property disputes with particular emphasis on the situation in Switzerland; PAGENBERG, Jochen. The arbitrability of intellectual property disputes in Germany; 3. Drafting dispute resolution clauses : BLESSING, Marc. Drafting arbitration clauses; 4. CARTER, James. The selection of arbitrators; 5. LEW, Julian, NIBLETT, Bryan. The arbitration of intellectual property disputes; 6. Managing the arbitration proceedings : HOELLERING, Michael. The institution's role in managing the arbitration process; SMIT, Hans. Managing an international arbitration : an arbitrator's view; 7. DE WITT WIJNEN, O.L.O. Awards and their enforcement; 8. Mediation : STREET, Laurence. Mediation; SAWADA, Toshio. Conciliation : Japan's experience : prospects of success in international transactions; ARNOLD, Tom. Advocacy in mediation; ARNOLD, Tom. Why ADR? Booby traps in arbitration practice and how to avoid them; 9. GURRY, Francis. The WIPO arbitration center and its services;.