000013770 000__ 02203cam\a2200529\i\4500 000013770 001__ 13770 000013770 003__ SzGeWIPO 000013770 005__ 20230331164522.0 000013770 008__ 050920s2002\\\\mau\\\\\rb\\\u001\0\eng\d 000013770 020__ $$z9780201721492$$qPrint 000013770 035__ $$a(wipo)(CD )05-0281 000013770 035__ $$a(OCoLC)1159474054 000013770 040__ $$aSzGeWIPO$$beng$$erda$$cSzGeWIPO$$dCaBNVSL 000013770 041__ $$aeng 000013770 050_4 $$aTK5105.888$$b.V36 2003 000013770 08204 $$a005.72$$221 000013770 08204 $$a004.6783$$220 000013770 084__ $$aD 801 VAN.T 000013770 090__ $$c14523$$d14523 000013770 1001_ $$aVan Duyne, Douglas K. ;$$aLanday, James A. ;$$aHong, Jason I. 000013770 24514 $$aThe design of sites :$$bpatterns, principles, and processes for crafting a customer-centered Web experience 000013770 250__ $$aFirst edition. 000013770 264_1 $$aBoston :$$bAddison-Wesley,$$c[2002] 000013770 300__ $$axxxvii;762 pp ;$$c[28] cm 000013770 336__ $$atext$$btxt$$2rdacontent 000013770 337__ $$aunmediated$$bn$$2rdamedia 000013770 338__ $$avolume$$bnc$$2rdacarrier 000013770 504__ $$aIncludes bibliographical references (pages 695-725) and index. 000013770 520__ $$aBased upon extensive, ground-breaking research, The Design of Sites introduces a comprehensive, pattern-based approach to making web sites truly customer-centered. Using the 101 patterns presented here, Web and business professionals can learn from the industry's experience and best practices, and dramatically improve customer satisfaction and retention. The authors have chronicled visitors' behavior to find the patterns that emerge from experiences ranging from navigation to e-shopping, and to discover how individual site visits fit into users' larger goals of finding information and making purchasing decisions. Drawing on this research, The Design of Sites introduces proven principles, processes, and patterns for building customer-centered Web sites. Their patterns encompass virtually every key issue, including: creating powerful home pages; managing content; simplifying layouts and navigation; optimizing performance, and much more. For all Web designers, developers and decision-makers seeking to maximize the business value of their Web sites. -- Publisher (Pearson). 000013770 650_0 $$aWeb sites. 000013770 650_4 $$aWEB SITES : DEVELOPMENT 000013770 650_4 $$aINTERNET 000013770 650_4 $$aINTERNET, WEBSITES, DIGITAL INFORMATION 000013770 650_4 $$aWEB SITES : DESIGN 000013770 650_6 $$aSites Web$$xConception. 000013770 903__ $$v1 000013770 942__ $$cMON 000013770 952__ $$w2006-11-03$$p2005-0281$$r81.00$$u15463$$bMAIN$$10$$kD 801 VAN.T$$v2005-09-20$$zLibrary$$70 000013770 980__ $$aBIB 000013770 999__ $$c14523$$d14523