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000013762 1102_ $$aItsmf,$$eauthor.
000013762 24510 $$aitSMF pocket guide - ICT Infrastructure Management /$$cItsmf.
000013762 250__ $$aFirst edition.
000013762 264_1 $$a[Place of publication not identified] :$$b[publisher not identified],$$c2005.
000013762 300__ $$a1 volume ;$$c[28] cm.
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000013762 4901_ $$aThe IT service management forum
000013762 650_0 $$aComputer networks$$xManagement.
000013762 650_0 $$aSupport services (Management)
000013762 650_0 $$aInformation technology.
000013762 650_4 $$aINFORMATION TECHNOLOGY : POLICIES, ADMINISTRATION, MANAGEMENT
000013762 650_4 $$aINFORMATION TECHNOLOGY
000013762 7001_ $$aRudd, Colin.
000013762 7001_ $$aWard, David.
000013762 830_0 $$aIT service management forum.
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