@article{13760,
      note = {"A companion to the IT infrastucture library"--Cover.},
      author = {Littlewood, Chris. and Ward, David.},
      url = {http://tind.wipo.int/record/13760},
      title = {itSMF pocket guide - IT Application Management /},
      recid = {13760},
      pages = {1 volume ;},
}