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000013360 090__ $$c14060$$d14060
000013360 1001_ $$aNiven, Paul R.,$$eauthor.
000013360 24510 $$aBalanced scorecard step-by-step for government and nonprofit agencies /$$cPaul R. Niven.
000013360 264_1 $$aHoboken, N.J. :$$bWiley,$$cc2003.
000013360 300__ $$axiv, 305 pages ;$$c[28] cm
000013360 336__ $$atext$$btxt$$2rdacontent
000013360 337__ $$aunmediated$$bn$$2rdamedia
000013360 338__ $$avolume$$bnc$$2rdacarrier
000013360 500__ $$aOrdered from amazon.de ; 27/04/04 ; 38.95 euros Table of Contents PART ONE 1. Introduction to the balanced scorecard 2. Adapting the balanced scorecard to fit the public and nonprofit sectors PART TWO 3. Before you begin 4. Training and communication planning for balanced scorecard success 5. Mission, values, and vision 6. Strategy : the core of every balanced scorecard 7. A balanced scorecard within our performance management framework PART THREE 8. Developing performance objectives on a strategy map 9. Performance measures, targets and initiatives PART FOUR 10. Creating alignment by cascading the balanced scorecard 11. Linking resource allocation to the balanced scorecard 12. Reporting results 13. The city of Charlotte : a balanced scorecard success story 14. Sustaining balanced scorecard success Glossary of key balanced scorecard and performance management terms.
000013360 500__ $$aPrint and electronic book.
000013360 504__ $$aIncludes bibliographical references and index.
000013360 5050_ $$aBALANCED SCORECARD STEP- BY- STEP FOR GOVERNMENT AND NONPROFIT AGENCIES; Contents; Preface; Acknowledgments; Chapter 1: Introduction to the Balanced Scorecard; Chapter 2: Adapting the Balanced Scorecard to Fit the Public and Nonprofit Sectors; Chapter 3: Before You Begin; Chapter 4: Training and Communication Planning for Balanced Scorecard Success; Chapter 5: Mission, Values, and Vision; Chapter 6: Strategy: The Core of Every Balanced Scorecard; Chapter 7: A Balanced Scorecard within Your Performance Management Framework; Developing Performance Objectives on a Strategy Map.
000013360 520__ $$aThe Balanced Scorecard is the leading methodology for implementing performance management systems and improving efficiency. Focusing directly on the public and not-for-profit sectors, this book helps these organizations overcome the unique challenges they face when implementing a Balanced Scorecard.
000013360 650_0 $$aTotal quality management in government.
000013360 650_0 $$aNonprofit organizations$$xManagement$$xEvaluation.
000013360 650_0 $$aBenchmarking (Management)
000013360 650_0 $$aOrganizational effectiveness$$xMeasurement.
000013360 650_0 $$aManagement.
000013360 650_0 $$aPerformance standards.
000013360 650_0 $$aAdministrative agencies$$xManagement$$xEvaluation.
000013360 650_0 $$aAgencias administrativas$$xAdministración$$vEvaluación.
000013360 650_0 $$aAdministración de calidad total en el gobierno.
000013360 650_0 $$aToplam kalite yönetimi, Kamuda.
000013360 650_0 $$aBalanced scorecard (Management)
000013360 650_0 $$aOrganizaciones sin ánimo de lucro$$xAdministración$$vEvaluación.
000013360 650_0 $$aÖrgütsel etkinlik- Ölçüm.
000013360 650_0 $$aBenchmarking (Administración)
000013360 650_0 $$aNormas de rendimiento.
000013360 650_0 $$aEfectividad organizacional$$xMediciones.
000013360 650_0 $$aİdari komisyonlar- Yönetim- Değerlendirme.
000013360 650_0 $$aKar amaçsız örgütler- Yönetim- Değerlendirme.
000013360 650_0 $$aKıyaslama (Yönetim)
000013360 650_0 $$aPerformans standartları.
000013360 650_0 $$aBenchmarking.
000013360 650_4 $$aMANAGEMENT : NON-PROFIT ORGANIZATIONS
000013360 650_4 $$aORGANIZATIONAL PERFORMANCE
000013360 650_4 $$aMANAGEMENT
000013360 650_6 $$aAdministration publique$$xGestion$$xÉvaluation.
000013360 650_6 $$aAssociations sans but lucratif$$xGestion.
000013360 650_6 $$aQualité totale dans l'administration publique.
000013360 650_6 $$aÉtalonnage concurrentiel.
000013360 650_6 $$aRendement au travail$$xNormes.
000013360 650_6 $$aEfficacité organisationnelle$$xMesure.
000013360 7001_ $$aNiven, Paul R.
000013360 7102_ $$aDawsonera.
000013360 903__ $$v1
000013360 942__ $$cMON
000013360 952__ $$w2006-11-03$$p2004-0161$$r38.95$$u14937$$bMAIN$$10$$kA 91 NIV.B$$v2004-05-07$$zTagged$$71
000013360 980__ $$aBIB
000013360 999__ $$c14060$$d14060