TY  - GEN
N2  - The Balanced Scorecard is the leading methodology for implementing performance management systems and improving efficiency. Focusing directly on the public and not-for-profit sectors, this book helps these organizations overcome the unique challenges they face when implementing a Balanced Scorecard.
AB  - The Balanced Scorecard is the leading methodology for implementing performance management systems and improving efficiency. Focusing directly on the public and not-for-profit sectors, this book helps these organizations overcome the unique challenges they face when implementing a Balanced Scorecard.
T1  - Balanced scorecard step-by-step for government and nonprofit agencies /
AU  - Niven, Paul R.,
AU  - Niven, Paul R.
CN  - JF1525.T67
N1  - Ordered from amazon.de ; 27/04/04 ; 38.95 euros Table of Contents PART ONE 1. Introduction to the balanced scorecard 2. Adapting the balanced scorecard to fit the public and nonprofit sectors PART TWO 3. Before you begin 4. Training and communication planning for balanced scorecard success 5. Mission, values, and vision 6. Strategy : the core of every balanced scorecard 7. A balanced scorecard within our performance management framework PART THREE 8. Developing performance objectives on a strategy map 9. Performance measures, targets and initiatives PART FOUR 10. Creating alignment by cascading the balanced scorecard 11. Linking resource allocation to the balanced scorecard 12. Reporting results 13. The city of Charlotte : a balanced scorecard success story 14. Sustaining balanced scorecard success Glossary of key balanced scorecard and performance management terms.
N1  - Print and electronic book.
ID  - 13360
KW  - Total quality management in government.
KW  - Nonprofit organizations
KW  - Benchmarking (Management)
KW  - Organizational effectiveness
KW  - Management.
KW  - Performance standards.
KW  - Administrative agencies
KW  - Agencias administrativas
KW  - Administración de calidad total en el gobierno.
KW  - Toplam kalite yönetimi, Kamuda.
KW  - Balanced scorecard (Management)
KW  - Organizaciones sin ánimo de lucro
KW  - Örgütsel etkinlik- Ölçüm.
KW  - Benchmarking (Administración)
KW  - Normas de rendimiento.
KW  - Efectividad organizacional
KW  - İdari komisyonlar- Yönetim- Değerlendirme.
KW  - Kar amaçsız örgütler- Yönetim- Değerlendirme.
KW  - Kıyaslama (Yönetim)
KW  - Performans standartları.
KW  - Benchmarking.
KW  - MANAGEMENT : NON-PROFIT ORGANIZATIONS
KW  - ORGANIZATIONAL PERFORMANCE
KW  - MANAGEMENT
KW  - Administration publique
KW  - Associations sans but lucratif
KW  - Qualité totale dans l'administration publique.
KW  - Étalonnage concurrentiel.
KW  - Rendement au travail
KW  - Efficacité organisationnelle
SN  - 0471423289
TI  - Balanced scorecard step-by-step for government and nonprofit agencies /
ER  -