@article{12897,
      note = {"Shows how to present an IT project's expenses in terms of  an investment in business practices and processes."},
      author = {Remenyi, Dan, and Sherwood-Smith, Michael. and Laurens,  Amy,},
      url = {http://tind.wipo.int/record/12897},
      title = {IT investment : making a business case /},
      recid = {12897},
      pages = {xiv, 210 pages :},
}