@article{12862,
      recid = {12862},
      author = {Kliem, Ralph L., and Ludin, Irwin S.},
      title = {The people side of project management /},
      pages = {ix, 190 pages ;},
      abstract = {The traditional approach to project management has centred  around three criteria - cost, schedule, quality. A fourth  is also essential - people. This work looks specifically at  the "people" side, showing how to manage relationships with  clients, sponsors and members of the project team itself.},
      url = {http://tind.wipo.int/record/12862},
}