@article{12669,
      note = {Online Information 2000, 5-7 December 2000, London.},
      author = {Graham, Catherine, and Kerr, Jan,},
      url = {http://tind.wipo.int/record/12669},
      title = {Online Information 2000 : 21st International online  information meeting : proceedings /},
      recid = {12669},
      pages = {1 volume (various paging) ;},
}